Customer Experience Tips and Best Practices In 2017?
In Post 2 of Liliana Petrova’s series on customer experience tips, lessons learned, and best practices for the new year on JetBlue, she explores the importance of “keeping the human touch” when implementing CX innovation tools.
Head over to Into the Blue, the JetBlue blog, to learn how to keep the human touch, and create better human connections.
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Customer Experience Best Practices for 2018?
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[…] her latest post for JetBlue’s Into the Blue blog series on customer experience lessons learned in 2017, our own Liliana Petrova explores how to combine […]
[…] the last post for JetBlue’s Into the Blue blog series on customer experience lessons learned in 2017, Liliana Petrova and her guests explore different […]