The lights have been lit, the gifts have been opened, and the year is coming to a close. In that spirit, we share with you our holiday wishes.

Build CX Skills

Every successful customer experience initiative starts with a skilled CX team. Brush up on your CX skills to strengthen the business case for CX; to develop relationships within your organization; and to deliver standout customer experiences in the new year.

Earn Certifications

CX Certification helps to advance your CX career. It also gives you more tools to solve CX problems, and opens you up to a community of industry professionals. Here, we review the CX Certification process, and provide helpful tips to kick off your new year.

Get Customer-Centric

Customer-centricity is at the core of every effective customer experience strategy. Get tips on how to keep the customer central to your CX design.

Build Mentor Relationships

You can benefit from mentor relationships at every stage of your CX career. Explore our mentoring program and discover how building relationships helps to advance your career, and advance the CX profession across industries.

Give Yourself a Gift This Year

Become a Member of The Petrova Experience.