Customer Experience Best Practices for 2018?
The JetBlue blog features Liliana Petrova in a new four-part series on Customer Experience that collects the 2017 customer experience lessons learned and charts the course for customer experience that…
Customer-Centric Culture
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CX Bold Moves: JetBlue Paperless And Deviceless Boarding
Editor’s Note: This post is part of a series of CX Bold Moves. See all the CX Bold Moves stories. This year JetBlue entered the ranks of the innovators who…